RealGreen by WorkWave Launches Customer Notifications to its Industry-Leading Software
RealGreen’s newest offering automates and streamlines essential customer communications, providing a frictionless end-customer experience.
HOLMDEL, N.J. – March 6, 2025 – RealGreen by WorkWave, a leading software solution for the green industry, has recently launched Customer Notifications, a new solution that helps businesses automate their most important customer communications, separating transactional messages from marketing communications and ensuring customer communications are delivered automatically via email and SMS.
“This solution will be monumental in helping our customers save time and energy on back-end communications and administrative work and will allow them to put more focus on delivery and growth ahead of their busy seasons,” says Kevin Kemmerer, CEO of WorkWave. “Designed specifically for the communication needs of lawn and landscape providers, Customer Notifications can be quickly adopted to help transform their communication with customers, improve cash flow, and boost overall business efficiency.”
Customer Notifications currently supports email and SMS options for pre-service notifications, post-service confirmations, new service welcome messages and payment reminders. This automation is crucial in helping customers create reliable and trustworthy relationships with their own customers. Without having to concern themselves with managing communication, service providers can then focus more on service and delivery, providing a better service and more likely to lead to a recurring customer or positive reference.
Since its launch, RealGreen customers have been eager to implement and adopt Customer Notifications, with many seeing an immediate ROI and improvement in their communications.
“Customer Notifications being implemented into RealGreen has definitely been a game changer for us,” says Robyn Perrier of Arcadia Tree & Lawn Care. “Prior to Customer Notifications, I would have to go through every call ahead manually, print off a list, text the people who wanted to be texted, emailed the people who wanted to be emailed, and called the people who wanted to be called. With Customer Notifications automatically doing a lot of these things, as well as sending invoicing out automatically after a job has been posted to production, has made my life a whole lot easier.”
RealGreen by WorkWave aims to provide best in class solutions so that customers can focus on growing their business and providing the best services. Other notable features of Customer Notifications to help achieve this goal include:
- Branch-specific customization that ensures each location maintains its unique brand identity while delivering consistent, professional communications
- A sophisticated filtering system that puts operators in complete control of message delivery.
- An automated system that handles communications without requiring constant management or monitoring—a true “set-it-and-forget-it” program.
Customer Notifications is now available for all customers who utilize RealGreen’s industry-leading CRM, Service Assistant 5.
Click here to learn more about WorkWave and RealGreen.
About WorkWave
WorkWave delivers innovative software and fintech solutions to the millions of hardworking service professionals that keep the world safe, clean and beautiful. Partnering with over 8,000 customers worldwide, the leading lawn care, pest control, commercial cleaning and security guarding companies rely on its end-to-end SaaS solutions to run and grow their businesses – everything from customer acquisition to mobile communications to billing and invoicing, and beyond. Backed by decades of experience, passionate teams, and strong commitment to its customers, WorkWave’s vision is to empower the world’s mobile service workers to build a brighter future.
For more information, visit workwave.com.
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