Managing a lawn care and landscaping business comes with challenges, but finding the right software to streamline operations makes all the difference.
In this post, we share honest reviews from actual RealGreen users. Read candid accounts about how they use the platform to power business growth.
What do users like about RealGreen?
Imagine hitching these essential features to your lawn care and landscape business:
- A comprehensive suite of tools (including mobile apps)
- One-step sales
- Measurement
- Routing
- Scheduling
- GPS
- In-field estimating
- Invoicing & payments
- A full range of marketing services (including automated email marketing)
- Self-serve customer portal
Those are the checklist items that users like about RealGreen. But what sets us apart are four very important differentiators:
1. Ease of Use:
Ramp up quickly and get value immediately with our user-friendly interface and “makes sense” navigation. Onboarding and training new employees on the platform is a breeze.
“It is easy to find everything you are looking for, which makes it even easier to train people on the system, which is always appreciated. I can do on RealGreen in one step, things that take multiple steps to complete on other systems I’ve used.” —Courtney F, Small-Business
2. Comprehensive Features:
When software integrates systems, it’s convenient for users to find everything in one place. So, instead of combining different apps and paying for and learning them, RealGreen’s system does it all—it’s an entire solution.
“There are so many different systems integrated with RealGreen by WorkWave, which makes it easy and convenient to find everything in one place.”—Angie O., Mid-Market Business Manager
3. Excellent Customer Support:
Our users lean into our responsive, knowledgeable customer support, making RealGreen a top-rated customer service business.
“My account specialist worked with me to solve my issues, and since doing so, I cannot imagine going back to another CRM software. Scheduling work, completing the work, and billing clients is incredibly easy.” —Richard L., Small-Business
“The best thing about RealGreen is the customer support. They are tenacious in helping customers find a solution.”—Onli, Small-Business
4. Training and Implementation:
RealGreen offers detailed training and support, making it easier for businesses to implement and use the software.
“It’s a very powerful and comprehensive software that ties together our entire workflow from lead generation to billing and everything in-between.” —Lance B., Landscape Maintenance Production Manager
What are our users’ favorite features?
Accurate Lawn & Landscaping Estimates
RealGreen’s estimating tools provide accurate and quick estimates for lawn and landscaping services.
“Learning about the quick add feature for programs on leads that we have sold but not activated a program will greatly reduce our time entering in contracts.”—Verified User in Environmental Services
Customer Management Software
Managing customer information and interactions is seamless with RealGreen’s customer management software. It significantly streamlines the customer interaction process and service histories.
“Scheduling work, completing the work and billing clients is incredibly easy.”—Richard L., Small-Business Owner.
Service Dispatch & Routing
The dispatch and routing features efficiently allocate resources and time management for service teams.
It’s a very powerful and comprehensive software that ties together our entire workflow from lead generation to billing and everything in between.”—Lance B., Landscape Maintenance Production Manager & ISA Certified Arborist
Invoicing & Payment Processing
RealGreen handles billing and payments in real-time, simplifying finances. Record invoice payments quickly and find specific invoices easily, preventing confusion or accounting issues. No need to print invoices; send them digitally.
“It helps keep track of billing & how much customers spend.”—Verified User in Accounting.
Service Scheduling
Efficiently schedule services and manage appointments with RealGreen’s scheduling tools.
“Quick fit scheduling takes a long time to load the map and can be frustrating when you are on the phone with a customer trying to schedule a service for them.” —Pam M., Vice President
Marketing Solutions
Our platform offers robust marketing solutions, including web, email, and referral marketing. When you understand your customers’ minds, you can anticipate objections and produce marketing material that minimizes doubts, answers questions, and solves problems before they even pick up the phone. And when they do call, they’re already engaged.
“Realgreen has helped with customer communication, upsells, and overall business efficiency.” —Ben M., Small-Business Owner
The Reviews Say It All
Managing a lawn care and landscape business becomes significantly easier with RealGreen. For over 30 years, RealGreen has provided green service contractors with top-notch fully-integrated solutions, becoming the industry standard for companies looking to manage their businesses effectively. RealGreen’s tools are built specifically for the green industry to assist you as you grow. So whether you’re a new company looking for a completely new system, or a seasoned professional ready to level up your operations, RealGreen makes your business journey easier.
But don’t just take our customers’ word for it—test drive it yourself and see if RealGreen works for your business; schedule a free demo today!
Frequently Asked Questions (FAQs)
What features does RealGreen offer for scheduling, billing, and service dispatch?
RealGreen provides comprehensive scheduling, dispatch, and billing tools that streamline your service business operations. Your service techs are efficiently routed and your customers’ services are delivered on time. This helps optimize your business operations and improve customer satisfaction. Efficiently manage your day-to-day operations, ensure timely service delivery, and provide accurate invoices.
How does RealGreen’s customer management software benefit my service business?
RealGreen manages and tracks services for the same customer easily. Our software tracks customer history, manages customer interactions, and improves customer service overall. Complete integrating customer data, it’s easier to provide personalized and efficient service for repeat customers—information is always accurate and always available for scheduling and dispatching services.
What makes RealGreen such an effective system for lawn service companies?
RealGreen is designed specifically for service businesses like lawn care and pest control. Its robust features, including service scheduling, customer management, and marketing solutions, help businesses run smoothly and grow successfully.
How does RealGreen handle payment processing?
RealGreen’s tools automatically apply payments and handle customer deposits easily. Inside the customer portal, you can add a service, access promotions, pay, and set up auto-pay, pre-pay, and installment billing. This ensures accurate billing and timely payments, which are essential for maintaining a successful business.
What kind of customer support can I expect from RealGreen?
RealGreen offers better customer support with a dedicated team that assists with any issues. Whether you need help with dispatch, billing, or any other tech support for your software, the support team is always ready to help any member of your team: accounting company, service tech, or owner.
How does RealGreen assist with customer history and interactions?
RealGreen’s customer management tool tracks customer history and interactions, so you provide personalized high-level service and better manage customer relationships so you maintain strong customer partnerships.
What makes RealGreen different from other marketing software?
RealGreen started in 1984 as a software pioneer, building the first solutions created specifically for lawn care businesses. Today, we continue to look forward, designing our software and services for green industry growth. This includes our marketing solutions, which stand out in the industry because they completely integrate with service dispatch, customer management, and payment processing. This is one of the many reasons why lawn care services trust RealGreen end to end.
